Mobiles Increase Reach at Childline Kenya

Childline Kenya is about child protection. “We run at 24 hour children’s helpline which is both an emergency response service for abused children who need someone to help and an information line where children who have difficulties or questions that are bothering them can call us, we can talk to them, have a chat, do counseling on line, deal with abuse.” Irene Nyamu is the Deputy Director of Childline Kenya. She also worked at Plan for about 3 years before moving to her new post. Photo: Irene during a community visit in Kwale.

At Childline, Irene is constantly looking at new issues and situations because the field of child rights and child protection is vast. Childine works with everything from adoption issues to drug addiction to child abuse within the family and juvenile justice. “I wasn’t too versed in legislation, laws that relate to children and I’ve had to learn so much,” she says.

Before Childline, there was a government line, but it wasn’t a 24-hour line and it wasn’t free. If a child wanted help they had to have money to call. “What we’ve done as Childline is try very much to leverage support from the government’s Dept. of Children’s services.” For the last 3 years children have known that they can call to get the service. But Childline has involved government of Kenya along the way. “We’ve helped build government capacity and have proven that it’s possible to have a child helpline without a heavy cost. We’ve demonstrated its usefulness.”

When Childline first started, they had a fixed line with a free call number and got around 600 calls per month. “Since we’ve moved to mobiles, we get about 20,000 calls per month and we are still not meeting the needs of the population.” Childline Kenya’s has 9 counselors during the day and about 6 at night. To optimally operate, Irene estimates needing around 15 during day and 10 at night or more. “When we were on a landline, we had a long phone number that was difficult to remember, and most people don’t have access to fixed line. So now with the 116 short code, it’s quite easy to remember and very accessible on mobile."

As for concerns that children cannot access a phone to report in, people should not assume children do not have access to phones. Childline confronted this and has proven that if the information is out there, children will find someone that is willing to help them make a call. “Many children now call us even without a fixed line. They have a teacher, an auntie, a big sister who will allow them to borrow the phone. I’ve seen that almost everybody in the community has a SIM card. They do not have a handset, but when they need to make a call they just borrow a handset for a few minutes and somehow they do it. We can’t make the argument that children can’t use technology. There are innovative ways of using the technology so let’s put the technology out there and stop assuming that people can’t access it.”

What about credit? This is a very important issue. “If organizations or institutions want to use SMS, then there is an investment cost unless you are able to acquire a short code.

Childline tracks how many people have dialed in and how many calls they actually receive, and they currently receive many more calls than they are able to manage. Irene thinks that one way of extending the service out to more children might be an increased use of SMS, which is extremely common and accessible in Kenya. “To meet the needs of our population, I think this FrontlineSMS training was really useful. We can now go in to explore how to use SMS for child helpline work in order to offer more alternatives to children. If you can’t call, can you SMS? And how do those numbers compare?” Photo: Learning to set up Frontline SMS for mobile data gathering, SMS outreach and auto-responses.

“I love working at Childline because every new day is different. Every new call that comes in, you can anticipate a new challenge.” One way to meet some of these challenges is via new technologies such as mobile outreach and mobile data gathering.

ICT4D Kenya: "ICT and Community Development Is Real"

Jonathan Mativo, whom I first met in Kenya in December at our Social Media for Social Change workshop was one of our core FrontlineSMS trainers last month. In January, Mativo left Plan to found his own organization called ICT4D Kenya which operates in the Kilifi and Machakos districts in the Southern Coast of Kenya. He was motivated to move beyond the commercial ICT sector to ICT4 community development by his 4 years of work at Plan. “Previously I didn’t have any background on ICT4D. I only looked at ICT from the operational point of view but Plan really inspired me to work with children to see them realize their full potential.” ICT4D Kenya envisions young children confident in participatory media, children that see ICTs as enablers for development rather than just tools to perform work. “We also foresee a changed community – people who are socially together.”
Photo: Mativo is the founder of ICT4D.

ICT4D Kenya targets communities and schools, with the aim of building the capacity of youth, men and women through community ICT resource centers to introduce them to new ways of learning. ICT4D Kenya is also experimenting with interactive learning. "Normally students learn by rote. They basically take notes extracted from text books.” In their free time children expected to study, but “they are just revising materials from textbooks that have been copied into their notebooks…. They are hardly concentrating on what they are doing.” Mativo wants to introduce interactive learning materials in schools so children will be more attentive in class. He’s also planning some school linking projects where students in different districts can communicate to share culture and motive each other to improve school performance. Photo: Wajuhi and Mativo at Plan's training on mobile data gathering in Kwale, Kenya

We're not talking old, slow computers though. “One thing about Africa is that we are used to free things. That’s why we are congesting our country with refurbished things.” Mativo believes that to take ICT ahead in Africa, schools need access to the technology that they would get in the real market. “Often we get old computers, slow, hard to maintain and without proper e-waste solutions. We should be looking at affordable technology and ways to get ICTs to Africa rather than just dumping refurbished equipment.” So what about refurbished/donated phones? “Small gadgets are a different story. If you look at the features of a mobile, as long as it can send an SMS, it’s fine. SMS is one thing we are really looking at for social change.”

Mativo has worked with one school to install FrontlineSMS (http://www.frontlinesms.com/) in order to communicate with parents. This year there was a teachers strike. Most schools sent their children home. But this school got all the parent/caretaker contact information. “Within 2 days we had all the mobile numbers.” They keyed them into FrontlineSMS and the head teacher used the software to send an SMS to all the parents and asked if they should send the children home or not. “We got 237 out of around 400 messages back from parents on the first day saying ‘don’t send our children home’ and the rest said to send them home.’” So the head teacher kept the children at school, and when a parent questioned the decision at a parents’ meeting later in the year, he used the SMS he had saved to explain the reasons.

Now the school is using the software for all kinds of things. On annual Prize Day instead of the normal low turn-out, they had 75% turnout for the first time this year. “Parents said you communicated with us in due time by SMS and kept communicating with us over time to remind us.” Normally students are given newsletters during holiday times and parents don’t remember key dates when they finally roll around.

Mativo sees his role as demystifying ICTs and finding the best way possible to ensure people understand ICTs from a non technical point of view. “When I have to explain what a computer is, I always refer it as ‘that box there’ so that people don’t look at it as too delicate. In most cases I open the CPU for people to understand that it’s just an empty box that they shouldn’t be too afraid of.” Mativo says that many people believe it’s not possible to change their communities’ way of thinking, especially people who are working in commercial ICTs. "They need to internalize what community development is all about and that ICT can be downgraded to reach out to people in communities regardless of their skills, their background and their exposure. ICT and community development is real.”

Photo: Simplifying ICTs for people.

SMS in Program Outreach

Building on the last post, I wanted to share also some of the discussion at last week's Kenya workshop about incorporating mobiles into our work. People in general were pretty excited. Even those people who were skeptical seemed to see mobiles as tools that could improve work we are already doing if well incorporated and done from ‘the bottom up’ in sustainable ways, based on program information and communication needs. Some great discussions came up and participants shared some potential solutions and good practices.

Issue: Access

We are working with children. How many children have phones? How do we get information from children? We work with communities who are the “poorest of the poor” – so how do we get info from them using FLSMS – do we expect them to have phones? Or people may have phones but no credit? How do you handle such circumstances?

Use a short code if you can get one

Credit is a very important issue. If organizations or institutions want to use SMS, then there is an investment cost unless you can acquire a short code. If you have a short code you deposit money to make this free or much lower cost for people.

Don't assume that children don't have access to mobiles

We should not assume children do not have access to phones. If the information is out there, children will find someone that is willing to help them make a call or text. Many children now call us (at the Child Help Line) even without a fixed line. They have a teacher, an auntie, a big sister who will allow them to borrow the phone. I’ve seen that almost everybody in the community has a SIM card. They do not have a handset, but when they need to make a call they borrow the handset for a few minutes and somehow they do it. We can’t make the argument that children can’t use technology. There are innovative ways of using the technology so let’s put the technology out there and stop assuming that people can’t access it. The issue is how can we make the technology reach as many as possible?

Give out SIM cards with a few minutes on them to protect privacy and confidentiality

We had a similar situation with a reproductive health project that was offering out information that most girls wanted to remain confidential. What we did was gave out 10 bo SIM cards. We passed them out in little boxes. Many of the girls had phones but wanted to send in anonymous questions so they used the SIM cards to send the SMS in, and then removed the card from the phone, put it in their pockets, and replaced their original SIM. It only costs 1 shilling via Orange. We found that normally the SMS conversation lasts for around 6 shillings. They can maintain anonymity this way. It’s cheap and they can just keep these SIMs in their pockets.

Issue: If mobiles begin to replace face-to-face contact and relationships with partner communities.

Using Frontline SMS for community outreach and communications has many advantages, particularly in terms of the information that we constantly need to gather. However, we should be careful though that it doesn’t substitute field visits. If people get used to getting information quickly they are likely to avoid going out and getting in touch with communities to see what is happening. If you just sit and wait for an SMS you will lose this face-to-face contact with the community.

Mobiles can be a tool, but must be integrated with other communication means

This point reminds us that we should not totally substitute it but use it as an additional tool in the toolbox to improve, cut costs, reduce, etc.

Issue: A text does not give enough space for full and clear information in health or other cases

We talked about using Frontline SMS for radio. In our participatory youth media programs, children bring out issues in video, in radio, etc. We are not always able to respond immediately to their concerns and issues. FLSMS could be a way to respond to these issues. Are there examples of how to pass on this type of technical information? If I’m a midwife and am too far from hospital, I need very clear information. How could this be done with SMS via an auto reply and only a short amount of text?

Use SMS to bring face to face help more quickly and to track/record incidents

SMS isn't a solution for everything, but I know of an example of how that can work. There is another program called Ushahidi that is about crisis mapping. It’s a digitized map. Sometimes when a situation becomes extreme people are asked to share their locations using GPS and then you can send local people to these places on bicycles or through other means to help. This allows the professional help to arrive more quickly. Maybe SMS can’t solve it but it can bring help more quickly.

Use SMS as a supplement, not a replacement for human contact and long-term work

In the case of trying to change harmful practices and traditions, we need time and eye contact. If we are working with trying to make cultural changes, such as in the case of infanticide or something, you can’t just send a text that says “this is a bad practice”. You need to come close to people. I believe FLSMS can offer a secondary way or a supplement to a given community meeting, to strengthen a rapport with the community, but it's not a replacement for our long term work and ongoing relationships with people.

In Kenya, Brainstorming on Mobiles

I spent last week in Kwale, Kenya in the company of several colleagues learning about and discussing the use of mobiles in community development, both for outreach and communications and for mobile data gathering. There was a variety of people -- from frontline staff to members of Community Based Organizations (CBO) in Kwale, to monitoring and evaluation (M&E) staff from Plan Kenya’s districts and central offices and Plan’s West Africa Regional office, to IT staff, to youth and those working with youth media, to partner organizations working on child help lines and social media outreach.

Photo: Anthony from Plan along with Mativo, a former Plan colleague, trained us on FLSMS

We looked closely at Frontline SMS (FLSMS) and Nokia’s new Data Gathering Software (NDGS) and brainstormed on ways that this type of tool might support the work that people are already doing. Really an interesting week!

In addition to the more common ideas of using mobiles for health campaigns, disaster/crisis situations and general communications and monitoring, people mentioned:

For youth media programs:

-Organizing weekly radio contests via Frontline SMS and allowing many more youth to participate in the radio program that way. Now for contests, they have to write a letter with their answer and bring it to radio station by foot. Using SMS many more could participate, increasing listeners and engagement.

-Assessing the radio show right after the recording. The youth and children could go in the audience and gather the data they normally do by hand using mobile data gathering software, thus easing the processing time and analysis of the information.

-Monitoring progress and changes made in relation to the show at a broader level -- the participating youth could use mobile data gathering to monitor change related to the issues they are targeting in the radio shows and to see if youth organization and awareness building is impacting on the community over time.

Photo: people got really excited when their first forms appeared on their phones to be filled in!

For Child/Human Rights work and Global Child Rights Campaigns:

-Assessing the knowledge/awareness of the communities about rights issues and/or our global campaigns

-Receiving reports and sharing information about violations of rights (gathering info on whether children are being registered at birth, the incidence of school violence, girl’s or women’s rights violations, cases of child abuse) and offer short information on where to go for help.

-Monitoring child abuse cases, e.g. community members could text in key words such as ABUSE or MARRIAGE to report and track child abuse cases and early marriages happening in the community:

Birth Registration (UBR) implementation

-Tracking birth registration certificates and sharing information on the steps of the registration process. With auto SMS replies we could enhance information accessibility 24/7. We could provide instant feedback to people on the status of their birth registration. It would be a very quick way of sending information to many.

-Using mobile data gathering software, the birth registration process could be made paperless and computerized, thus saving time and effort for the population and increasing the number of children who are registered at birth.

Photo: Jackson and 3 other colleagues from Brazil trained us on the NDGS.

Monitor services

-Running a mobile survey or a rapid assessment to find out whether a service like Childline is reaching people and whether the service is known and being utilized in the field.

Communicating among Plan staff, CBOs, Communities

-Passing along information such as training dates, schedules, meetings, etc., to avoid making a trip out to the community to get information

-Surveying on health, school attendance, and school enrollment through a network of teachers

Communities communicating amongst themselves

-Communities have a lot of information they want to share among themselves, among the Community Health Workers (CHWs), with the other communities and other leaders – they could do this with FLSMS.

Managing Meetings and Decisions

-Inviting participants, confirming attendance, updating on the absentees when you’ve reached a decision they could be contacted this way. You could even involve those who are absent in voting by SMS if you don’t have quorum; eg., text in 1 for this candidate, 2 for this other one, or vote yes/no on something.

Photo: SMS was seen as a great way for communities and CBOs to communicate and organize.

Darn Bus!

Mimi, the project liaison, came from Plan Finland yesterday afternoon, and we ventured out for a beer last night. It was really warm, so not quite the beer I was imagining…. I’m giving up!

We tried to go to the community this morning but the bus broke down and we never made it! We spent most of the morning getting half way there and back…. After lunch we started doing some technical and practical training with the cameras. The youth always love getting their hands on the cameras. And they did a really good job for not having held cameras before! We’ll try to go back to the community again tomorrow….

Had some great tips and conversation with Mimi that will help improve the project. She is also going to film some testimonials and take some photos of the kids, which should be really helpful for the reporting.

Kids Arrive, Technology Fails

The Adobe-Flip solution doesn’t work, so looks like we will have to open all the files with movie maker, put them on the editing timeline, and then export them, then re-import from moviemaker to adobe for editing. What a pain!

The kids came around 10 and we started with small groups moving around, meeting people we didn’t know. Asking each other questions to get to know each other. One of the groups was really interested in why I’m no longer married, why did the marriage break up, where are my children, and I could tell they felt really sorry for me. It was hard to explain that it wasn’t a big deal…. And that it’s really common in the US and other places. I showed them some pictures of Clare and some of the guys got really interested. One of them said he was going to send her a present.

The youth worked on making a map of the community to lay out the community boundaries and the different places in the community, including assets like water, infrastructure, crops, people, organizations, etc. The map is basically a tool to stimulate discussion around what resources the community has, which are not being tapped into, which are good things yet could be improved, etc. The kids added things to the map as they discussed. They tried also to capture any social structures within the community on the map.

And speaking of maps - here's where I actually am!

Kaya Celebration in Kwale Town

So I’m sitting in my new 4th floor room. There are no flying termites in the bathroom! Yay. And the view off the balcony is gorgeous. It looks out over green fields and hills to the sea. The group that was here last week has gone and they’ve moved us up to the top floor. I’m reading on Twitter about swine flu and wondering if it’s something I should be worried about at some point…. Maybe later.

We went this morning around 9 on a rickety microbus, like the ones you see pretty much everywhere in the world, to Kwale Town to the Kaya Ceremony. There were 9 tents set up around a center stage, one for the elders and clan from each of the 9 ethnic groups making up the coastal area. The place was a big tree covered park with a central clearing. It was pretty empty but filled up as the morning went on. The team went around in pairs to do the interviews that they’d planned out yesterday. I just roamed around filming what seemed like good background shots with the Nokia N-82, and the others used the Flip cameras supported by small Sony recorders since sound can be a bit iffy with the Flip cams.

The coolest thing was each different ethnic group had a dance group. We filmed a few of them and Anthony did some interviews. Around 1.30 or so the new Kaya came in surrounded by the other elders, chanting “kaya! kaya! “ He had been in another ceremony last night that was private and today was the public one.

The dances started and soon after speeches – and I rather lost interest as did most of our team, saying that the whole tradition had become political and it was not much about culture anymore, but politics. The main story that the team is agreed to focus on yesterday is that most youth don’t really know what the kaya is all about, yet the kaya holds lots of power, and the youth hope to access that power someday, yet how will the access it if they don’t know anything about it. Another story that they want to do is related to women and power. The whole group is really gender sensitive which I’m finding really interesting because lots of gender issues are coming up and their insights are really profound as related to culture, tradition, and today’s world.

Ali K was talking at dinner about inheritance, and that in his community/culture, women cannot inherit. If their husband passes away, they must return to their parents’ home and be cared for by a father or brother. Ali’s father passed away several years ago and this was his situation. “I became aware of this as a problem because of my own situation, and since then I’ve become very supportive of girls and women.” Anthony translated for me the discussion that ensued about how girls often don’t feel there is any point in being involved in the development process or in school because they can never own or make any decisions, so what is the point.

The kids come tomorrow late morning. We’re trying to get ready for that, and also figure out an issue with the Flip Cams because they won’t import into Adobe Elements. I’m trying to download a possible solution…. Internet is great for problem solving. Let’s hope the solution works!

YETAM Kenya - Facilitator's Training 1st Day

The first day of training went by pretty smoothly. We had present Mwendar, the Community Based Organization (CBO) Chairman of Mwangaza, the community we’ll be working in, Ali a local artist and CBO secretary from Msambweni, Mercy the district information officer who’s also studied participatory video, Rama a university student from the area who’s studying media and communications, Madzo, who is involved with a youth environmental organization, and Anthony, Wajuhi and me from Plan. In the evening, Ali K, another youth also joined us.

It’s been really interesting seeing how Anthony and the Plan Kenya team have worked hard to ensure that the project is really fully integrated and tied into the existing work and programs so that it’s not seen as a parallel project. It is being integrated into the community planning process, and grounded by the recent child rights based situation analysis that was done in all the Plan Kenya work areas. It’s also linked in with the community radio project and informed by the existing community ICT programs.

We spent the morning getting set up and trying to get a generator since Thursday’s is “no power” day in Kwale. The generator came but it didn’t work, so we had to manage without electricity. It wasn’t too big of a deal since both laptops we are using have good battery life. The main things we covered were introductions, expectations, a project overview, and child protection and ethics. Merci also gave an explanation of participatory video.

We discussed with the community chairman how to manage/handle any issues of potential conflict if they came up. Having the CBO chairman is really valuable because working together, youth and CBO, will limit potential conflicts around topics that might be addressed. Wajuhi and Anthony are really stressing the importance of community ownership, the ways that video and photos and art can be used to catalyze discussions in the community, and the importance of the follow up and documentation process. We discussed ethics, and the use of the community’s name in case possible difficult subjects, and child protection in terms of possible implications of discussion particular topics. The chairman said that it would be fine to use the community name, but that in the case of sensitive or taboo topics, it would not be right to identify certain persons. He suggested that those types of issues be dealt with using drama instead so that the topics would still be raised by in a less conflictive way. In the end, he also said, this is a joint project with the youth and the community, so the topics would be agreed upon by all, even if they were addressed from the youth’s own perspective.

Wajuhi told today about a video project she had worked on in the past where one of the participating children was orphaned and had been mistreated in the community, stigmatized, called names, etc. The youth did a drama film based on her story. It was shown to several CBOs at once. The CBOs from other communities began asking, “is that how you treat orphans in your community?” And the discussion led to “What about us? Do we treat orphans any differently?” On that came the question “Why are there orphans in our communities” and the answer: because of HIV/AIDS. So the community began planning efforts to deal with HIV as well as the situation of orphans.

The first step in the project process is mapping the community. Since Ali had experience doing community mapping, he led us through a practice mapping exercise at the end of the day to get a concrete idea of how community mapping can be a tool for identifying resources and assets, talking about community history and the community’s uniqueness, bringing up child rights issues (both where rights are being realized and where not), and making plans for what to film and photograph. Ali, the artist, is also a CBO member in his own community. It was great to hear him really focus in on ownership of the community’s challenges and not expecting others to come in to resolve things.

Someone mentioned that there was a dye factory that used to provide jobs, but that had closed. Ali asked if it was in the community, and said that if not, then we shouldn’t be putting it on the map. That we should deal with things in the community. Wajuhi added that because this project is about empowerment and advocacy, that when the youth had built up all the skills that we hope to strengthen within the project, that they could then look at issues that had causes outside the community, and get the support of the community as a whole to address them with anyone outside the community with power to make change on a particular issue.

YETAM Kenya

So I'm off to Kenya tonight - just about ready to head to the airport.... We'll be training in the Kwale Program Unit district with about 20 high school aged youth from one of the nearby communities. They have to go back to school on May 3, and we weren't able to negotiate any additional time with them, so we will have to fit the 2 week training into just about 9 days -- we'll see how that goes. I'm pretty stressed right now about it actually... but normally it all works out.

I'll fly from Boston to Nairobi and then take a short flight to Mombasa, stay over night there, and then will be picked up in the morning to go to the training center. I'll meet with the Plan Kenya staff to prepare, and then Thurs-Sat we'll have the facilitator's training and work out all the details for the following week with the youth. We have a basic outline that just needs fleshing out. We'll also check over all the equipment, etc. and be sure we're ready. We'll start the training with the youth on Sunday Apr 26 and run through May 3, and then I'll stay a few extra days to finish up.

I'm going to try tweeting from there to see how that goes.... could be interesting to use the YETAM twitter account for the youth to post what is going on during the training and the project, but we'll see if they are interested and if we have a good enough connection....

On my way to A'dam & Mali

It's been a bit of a crazy month, spent doing some budget scenarios for different projects. For this year it looks like we'll be doing YETAM in Kenya (April) and Cameroon (July). I've been working with the countries on getting our reports from last year in as well as our forward planning for 2009. We have the project point persons selected now for Kenya and Cameroon. They are both really excited about the project. We'll continue to seek funds for Mozambique and Ghana.

My next big challenge will be to put together a training pack for the new countries. We weren't able to include a face-to-face meeting in the budget for the YETAM coordinators, so I'll plan to arrive in each country a little ahead of time to work with the staff and partners, and we'll do as much by email and skype as possible.

The past month I've been trying to get a feel for Twitter and how it could be useful to us. It seems to be a great tool for sharing ideas and learning, sharing links and initiatives. Hopefully I can keep it to a manageable level so that I can keep up with all the stuff being shared! The 'follow me on twitter' function on blogger is nice too.

So it's been a pretty cool and exciting month learning and tech wise. I'll meet with Plan's Innovations Manager in Amsterdam next week, and then all the regional communications people and some from headquarters will be in Bamako (Mali) for the meeting starting Tuesday. I'll get a chance to visit the YETAM Mali project on Sunday and another one on Monday before we start the meeting on Tuesday.... looking forward to this year. :-)

ooof SM4SC and what next!

Wow what a week. My head is spinning from all the discussions and possibilities from our workshop in Kenya. So it's 3 a.m. and I'm back home, and here I am again at the computer. My New Year's resolution is to work less, but it's not New Year's yet... and I'm still on Kenya time, so fell asleep at 6 and woke up at 1.30. So why not grab my coffee and get going. Photo: one of the 'take aways' on the last day.

I have a zillion ideas and things to think about. How to support the different people and offices present at our workshop to build in more social media and technology to improve our programs and reach/impact.

The last couple days were amazing, with presentations by/about youth and how they are using blogging, mobiles and other technology for health and learning. We talked about citizen journalism and thought about how to apply it to our programs and communications. And there was a LOT of discussion about how organizations need to open up to embrace new kinds of media or they will become irrelevant.

One key thought (originally stated by Ken Banks from FrontlineSMS.com and then taken up by everyone) was that it's easier to ask for forgiveness than for permission. That people should just do it, just try things, instead of asking for permission to innovate and be creative.

We learned from one participant how blue tooth was used during the Kenya election crisis to get information out to the public... and at the airport on the way home heard about arrests of activists in Nairobi and increasing media censorship.

We talked about how organizations need to modernize and open up new ways to engage the public in their work based on concepts of social media. We used SMS to send messages and talked through specific ways we could use Frontline SMS (http://www.frontlinesms.org/) to make it easier for children to get birth certificates and access their rights at citizens. Imagine instead of having to trek miles to the district capital if mobiles could help communicate and ease that process. We looked at specific existing projects and thought about how to use SMS and other social media to improve them.

We presented and discussed the YETAM project, and heard things like "every country should do this" and got great feedback for making the project more relevant and to increase its impact from the local level upwards. I had a lot of time to brainstorm with Mimi (the link between YETAM and Nokia via Plan Finland) for once about the project and to start working out the action plan for next year. Photo: Me and Mimi

We heard so many opinions from everyone, and the French translation and bi-lingual nature of the workshop meant that we heard from everyone there, whereas often those who speak French keep quiet since English is the 'official working language'. Photo: PapaSidy and Bedo.

Our external experts stayed with us the whole week and added so much to the conversation.

Really an amazing time. We tracked the workshop on a collective blog (http://sm4sc.maneno.org/eng/) so people could practice, and posted photos on Flickr http://www.flickr.com/photos/whiteafrican/sets/72157610896848364/.

Now Mika and I will do the report. We asked people to state a few concrete ways they will follow up on the workshop and then our job along with the different offices involved is to support their work and help address any challenges or obstacles that come up. Photo: the fearless Mika!

(And we had a "Bush Dinner" with a fire and music the last night")

So our work is cut out for us next year.... and it's about 90% sure that I'll get to extend my secondment for another year to focus on YETAM's next countries and SM4SC follow up.

Yippeee!

Social Media for Social Change Workshop

I’m back from Brazil and in Kenya now for the Social Change for Social Media workshop. There are about 25 of us here and the first day was really really good. I learned tons of stuff from everyone here. It’s about 6:00 and most everyone is still here in the workshop room, doing email and stuff. We are going into “Bar Chats” in a few minutes – where people can just suggest topics that they want to discuss and form groups to do it. Photo: Lukenya Getaway









We have tried live broadcasting some of the talks – some worked some didn’t. And we’re testing a blog on a site called Maneno. The link is http://www.maneno.org/. Under SM4SC workshop you can find it.... I couldn't get my photos to post there so I thought I'd revert to here to put some up. Photo: Tonee from Wazimba blogging. Erik from White African/Ushahidi and Mativo and Anthony from Plan Kenya.

Will post more this week.

Photo: Erik starting his talk.