I saw the future of geo-visualization... after lunch

This is the 'after-lunch' part of my last blog about the cool geo-visualization tools I had the chance to learn about at the Google Partnership Exploration Workshop.  Continue reading....

Related Posts on Wait… What?:

I saw the future of geo-visualization… before lunch

Is this map better than that map?

Ushahidi in Haiti: what’s needed now

ICT4D Kenya: "ICT and Community Development Is Real"

Jonathan Mativo, whom I first met in Kenya in December at our Social Media for Social Change workshop was one of our core FrontlineSMS trainers last month. In January, Mativo left Plan to found his own organization called ICT4D Kenya which operates in the Kilifi and Machakos districts in the Southern Coast of Kenya. He was motivated to move beyond the commercial ICT sector to ICT4 community development by his 4 years of work at Plan. “Previously I didn’t have any background on ICT4D. I only looked at ICT from the operational point of view but Plan really inspired me to work with children to see them realize their full potential.” ICT4D Kenya envisions young children confident in participatory media, children that see ICTs as enablers for development rather than just tools to perform work. “We also foresee a changed community – people who are socially together.”
Photo: Mativo is the founder of ICT4D.

ICT4D Kenya targets communities and schools, with the aim of building the capacity of youth, men and women through community ICT resource centers to introduce them to new ways of learning. ICT4D Kenya is also experimenting with interactive learning. "Normally students learn by rote. They basically take notes extracted from text books.” In their free time children expected to study, but “they are just revising materials from textbooks that have been copied into their notebooks…. They are hardly concentrating on what they are doing.” Mativo wants to introduce interactive learning materials in schools so children will be more attentive in class. He’s also planning some school linking projects where students in different districts can communicate to share culture and motive each other to improve school performance. Photo: Wajuhi and Mativo at Plan's training on mobile data gathering in Kwale, Kenya

We're not talking old, slow computers though. “One thing about Africa is that we are used to free things. That’s why we are congesting our country with refurbished things.” Mativo believes that to take ICT ahead in Africa, schools need access to the technology that they would get in the real market. “Often we get old computers, slow, hard to maintain and without proper e-waste solutions. We should be looking at affordable technology and ways to get ICTs to Africa rather than just dumping refurbished equipment.” So what about refurbished/donated phones? “Small gadgets are a different story. If you look at the features of a mobile, as long as it can send an SMS, it’s fine. SMS is one thing we are really looking at for social change.”

Mativo has worked with one school to install FrontlineSMS (http://www.frontlinesms.com/) in order to communicate with parents. This year there was a teachers strike. Most schools sent their children home. But this school got all the parent/caretaker contact information. “Within 2 days we had all the mobile numbers.” They keyed them into FrontlineSMS and the head teacher used the software to send an SMS to all the parents and asked if they should send the children home or not. “We got 237 out of around 400 messages back from parents on the first day saying ‘don’t send our children home’ and the rest said to send them home.’” So the head teacher kept the children at school, and when a parent questioned the decision at a parents’ meeting later in the year, he used the SMS he had saved to explain the reasons.

Now the school is using the software for all kinds of things. On annual Prize Day instead of the normal low turn-out, they had 75% turnout for the first time this year. “Parents said you communicated with us in due time by SMS and kept communicating with us over time to remind us.” Normally students are given newsletters during holiday times and parents don’t remember key dates when they finally roll around.

Mativo sees his role as demystifying ICTs and finding the best way possible to ensure people understand ICTs from a non technical point of view. “When I have to explain what a computer is, I always refer it as ‘that box there’ so that people don’t look at it as too delicate. In most cases I open the CPU for people to understand that it’s just an empty box that they shouldn’t be too afraid of.” Mativo says that many people believe it’s not possible to change their communities’ way of thinking, especially people who are working in commercial ICTs. "They need to internalize what community development is all about and that ICT can be downgraded to reach out to people in communities regardless of their skills, their background and their exposure. ICT and community development is real.”

Photo: Simplifying ICTs for people.

Modernizing Birth Registration with Mobile Technology

As part of our mobiles for outreach and data gathering training last week, we went out to a community about 20 minutes away from the hotel today to hear Silla, the district civil registrar, talk about a project that Plan Kenya is supporting that aims to modernize the birth registration process. Plan Kenya is looking incorporating mobile data gathering and outreach into the project, so it was a good opportunity to test data gathering. We tested the Nokia Data Gathering Software using a form that the team had created earlier in the week based on the paper forms that the District Registrars office uses. It all worked just fine. Photo: Silas from Kwale District, and Petri, Director of the Nokia Research Center in Manaus, Brazil.

Silla is really an expert on birth registration and anything that has to do with it. He can quote you just about any law related to the subject in great detail. Currently, for registering births, people have to go to the sub-registrar/assistant chief’s office which can be quite far. Once there, sometimes there are not enough actual registration forms and they just give the registration information to someone who writes it in a school notebook. Later when they have more forms, the information is transposed to the official form, and sent along for processing. It can take awhile for processing, and people have to return to the sub-registrar’s office personally if they want to find out if it’s ready. The district is quite large, so they may have to travel up to 100 kms sometimes to go into check, and the certificate may not even be ready yet. Photo: Silla schools us on civil registration and explains why the district wants to modernize the process.

I talked to Ali M and Ali K (‘the Ali’s’ as we call them, since they are pretty much inseparable) who both work with Community Based Organizations (CBOs) that are participating in the birth registration project. (They were both at the video training with me last month here also). They explained some of the main reasons that not having a birth certificate makes life difficult:

If children don’t have birth certificates, they cannot get passports obviously, but that is the least of the issues. They cannot attend secondary school without one, nor can they benefit from any type of social service or insurance. Kwale district has a very high incidence of child marriages, yet if there is no birth certificate there is no way to prove in court that a girl is too young to be married. Other kinds of abuse also cannot be proved as child abuse. Without proper registration, the district does not get its fair share of the national budget because it’s not clear how many people are actually there. Photo: Ali K and Ali M - real leaders and innovators in community development.

As the Ali’s explained, if Kwale District is successful in incorporating SMS’s, mobile data gathering, and mobile outreach into the birth registration process, not only will they be the first district in Kenya to do it, but Kwale will be the first to even computerize the birth registration process. A couple ways they want to use mobiles are to provide a phone number that people could SMS their registration number to and find out if their certificates are ready or not, thus avoiding a long trip into the district office for nothing. They are also thinking of shifting the actual data gathering from hand written (carbon paper with several copies) to mobile data gathering and computerized data storage. In any case, a full project is being developed and piloted that will automate much of the current time consuming processes.

I remember when I lived in El Salvador and the municipality changed from hand written logs to computers. You used to have to go really early in the morning and wait in a huge line to get a number. Then you waited again till they called your number, went up and gave someone your information. That person would give your information to someone else who would look up the name/date, etc. and after an hour or 2, they’d call you and give you a little piece of paper with your record number on it. From there you would go wait in the cashier line to pay a fee for the copy of the certificate. Then you would go to another line at another window and give that number to someone else and sit down again for another few hours while that person would go into the archives books (bound books of hundreds of records) and find your certificate for you (birth, death, marriage, etc.). They’d make a copy and then it had to go to an official somewhere to authorize the copy before they’d give it to you. So basically you had to get there around 7 a.m. if you wanted to get it the same day, and it was a whole day affair.

Around 2000, they got a computer system in and modernized the process. I went in to get a copy of a document, and I clearly remember the security guard laughing at me because I looked at the certificate twice in shock when I paid my fee and was handed the actual certificate after about 30 minutes.

If the Ali’s and the Kwale District are able to get the equipment and set the project up, it could mean huge time savings for people and translate into greatly increased numbers of parents getting birth certificates for their children. The Ali’s have already taken the idea to a national level meeting and have other districts interested in their idea. Hopefully Kwale pulls it off and the model can be nationalized once any kinks are worked out! Photo: Mwenda and Ali, Kwale district CBO members.

Chickens and Eggs and ICTs

We've been thinking and discussing the best way to follow up on the Social Media for Social Change workshop that we had in December in Kenya. Ideas have been going back and forth about the best way to really find out what the Information and Communication needs are in the countries where we are working, and then how to support the different offices and staff to find the best and most appropriate Technology solutions.

We ended up with a chicken and egg situation in a way.... if ICT4D is not your top priority, and you don't spend your life trying to figure out what is happening with ICT4D, you may not know what all is out there. (Ha, even if you do spend your life doing it, you don't know what all is out there). So it can be hard to imagine tools and solutions if you've not seen them in action, used them yourself, or heard about how others are using them. At the same time, each local situation is different, so one size doesn't fit all, so in order to find a tool or a solution, the situation analysis must come from those who would use that 'solution.' So what do you do first -- learn about different tools and potential solutions so that the lightbulb goes off on ways to incorporate/adapt the existing tools to your needs, or discuss your 'needs' and design something that works -- sometimes re-inventing the wheel. We thought that the best way we could manage the situation was to try to do both at once.

What we want to do is to activate our knowledge and study more about the concrete information and communications needs at the community level as well as in Plan's program work that could be supported by ICTs. So we are hoping that we can produce a document which offers specific recommendations about utilizing ICTs in our work in the participating countries in Africa. And we then hope that we can identify areas to be developed further including successful initiatives currently being implemented by Plan itself and also those areas where we can build on existing synergy with governmental strategies. We are also hoping to better understand the capacity building needs among Plan and its partners.

It should be interesting research/training and hopefully will take us one step further towards incorporating appropriate technology to improve our communications and management of information so that we can have greater impact in our existing programs or even develop new programs that we didn't think were possible before....

ooof SM4SC and what next!

Wow what a week. My head is spinning from all the discussions and possibilities from our workshop in Kenya. So it's 3 a.m. and I'm back home, and here I am again at the computer. My New Year's resolution is to work less, but it's not New Year's yet... and I'm still on Kenya time, so fell asleep at 6 and woke up at 1.30. So why not grab my coffee and get going. Photo: one of the 'take aways' on the last day.

I have a zillion ideas and things to think about. How to support the different people and offices present at our workshop to build in more social media and technology to improve our programs and reach/impact.

The last couple days were amazing, with presentations by/about youth and how they are using blogging, mobiles and other technology for health and learning. We talked about citizen journalism and thought about how to apply it to our programs and communications. And there was a LOT of discussion about how organizations need to open up to embrace new kinds of media or they will become irrelevant.

One key thought (originally stated by Ken Banks from FrontlineSMS.com and then taken up by everyone) was that it's easier to ask for forgiveness than for permission. That people should just do it, just try things, instead of asking for permission to innovate and be creative.

We learned from one participant how blue tooth was used during the Kenya election crisis to get information out to the public... and at the airport on the way home heard about arrests of activists in Nairobi and increasing media censorship.

We talked about how organizations need to modernize and open up new ways to engage the public in their work based on concepts of social media. We used SMS to send messages and talked through specific ways we could use Frontline SMS (http://www.frontlinesms.org/) to make it easier for children to get birth certificates and access their rights at citizens. Imagine instead of having to trek miles to the district capital if mobiles could help communicate and ease that process. We looked at specific existing projects and thought about how to use SMS and other social media to improve them.

We presented and discussed the YETAM project, and heard things like "every country should do this" and got great feedback for making the project more relevant and to increase its impact from the local level upwards. I had a lot of time to brainstorm with Mimi (the link between YETAM and Nokia via Plan Finland) for once about the project and to start working out the action plan for next year. Photo: Me and Mimi

We heard so many opinions from everyone, and the French translation and bi-lingual nature of the workshop meant that we heard from everyone there, whereas often those who speak French keep quiet since English is the 'official working language'. Photo: PapaSidy and Bedo.

Our external experts stayed with us the whole week and added so much to the conversation.

Really an amazing time. We tracked the workshop on a collective blog (http://sm4sc.maneno.org/eng/) so people could practice, and posted photos on Flickr http://www.flickr.com/photos/whiteafrican/sets/72157610896848364/.

Now Mika and I will do the report. We asked people to state a few concrete ways they will follow up on the workshop and then our job along with the different offices involved is to support their work and help address any challenges or obstacles that come up. Photo: the fearless Mika!

(And we had a "Bush Dinner" with a fire and music the last night")

So our work is cut out for us next year.... and it's about 90% sure that I'll get to extend my secondment for another year to focus on YETAM's next countries and SM4SC follow up.

Yippeee!

One week to go....

Things are coming along really well for the project so far, with just a week before we leave for Senegal. All the equipment is here now except the carrying case for the laptop and a mouse. The laptop is kind of giant and heavy, but I got it with a wider screen for editing video and a bigger battery so it will last as long as possible. At least the cameras are tiny.... I'm not sure how much electricity is available where they'll be working in Senegal. I'm not going there for the actual youth and community training in Senegal, it will be Julie the Project Director from the West African Regional office, so just hoping the equipment will work out for them.

The Senegal youth training will be the same week as the Rwanda training in July, so we're each attending/supporting one country. Julie is on maternity leave right now after having her son Noe. She comes back to work on the 16th, the day that we start the plannning meetings in Dakar. She's got some really cool ideas on linking the project with some other projects that they've done. They'll work with a group of urban youth who have some training on film already and a rural group. They're going to incorporate rap and theater into the arts portion of the project, using all these different art forms to analyze and speak out about the situations the youth are facing. Working with the urban and rural groups is a way also of working out differences between those two groups and helping them connect and understand each other.

In Rwanda I will be present for the training. I'm working with Amity there. She seems very cool and works like crazy. She's found partners for every aspect of the project and they will all let the youth borrow equipment so the costs have gone way down. They are building the training together to make sure it's as valid and sustainable for them to continue on with making arts and videos after the training with the least amount of support from Plan as possible. Given the history in Rwanda and the way radio was used in the past (there is an effort to democratize radio again) and the lack of access to internet, radio will be a big part of the project. There's also a "community work day" called Umuganda where the communities get together and do just that. It coincides with the arts training in the community, so Amity's organized someone to work with the youth and community to do a mural. I'm excited about being there for all that.

The first part of the training with the communities is always really cool, so wondering what it will be like in Rwanda. It was pretty striking in Togo (see below)



Alex is here and Clare didn't get her room all the way cleaned, but oh well. He did give us that painting advice. We went to her dance recital last night and she was amazing. Then we went out to a place where they play live West African drums laid over house music. Great for dancing and getting in the spirit of things to come. We'll go to New York on Sunday. I have a meeting with someone from the 6th World Summit on Media for Children to discuss how Plan is going to be involved in the 2010 Summit in Sweden.

Next week will be busy but good. I'm supposed to be on vacation but that's probably not happening. I have to finish up a lot of things to get the Dominican Republic and El Salvador Virtual Visits posted. And we had a meeting on Thursday where Plan USA decided that we are going to move forward seriously on incorporating social media into our work. I'll be on a team that is looking into it, and I'm really happy about that. First step is meeting with our office in Amsterdam (I'll go there from Dakar on June 23) who's working on a draft plan for it, and now the US office is pledging to be very involved. Will be exciting.

Wait... what?

June 1. :-)

The official start of my secondment. And no one knows what a secondment is, and I haven't figured out how to explain in a nutshell what I'm going to be doing. But 2 wise people (thank you DK and Lisa) have convinced me I should blog about it. Maybe someone will be interested, and if not, well, at least I have more space than a nutshell to try to explain.

The equipment for Senegal's portion of the project is in my dining room. Amazing how small everything is. Mini cameras, mini tripods. Simple. Tiny instruction booklets with 6 pages instead of 30 like they used to be. I'm liking new media technology and today's short attention span.

e-tickets for Clare and me are folded up and paperclipped to the inside of my trusty planner. Printed 2 pages per sheet and double sided so even they seem small and compact. Fitting.

My arm muscles are still aching from Thursday, reminding me that we're leaving soon. Tetanus. Yellow Fever. Typhoid. Joke was on me - mine were outdated so the vaccine list expanded to include me as well as Clare.

We leave June 14, but work on this started a way long time ago. Finally it's taking off.

I'm on secondment starting today. Wait, what's a secondment? Basically I'm loaned out to Plan's Africa offices to help a new project get going building on work that's been happening for the last few years. Wait, what's Plan? Oh, well it's a global development organization working in some 66 countries to support child centered community development.

You've never heard of it you say?! No worries, pretty much no one has. It's been around since 1937 but in the US it's a very well kept secret -- unfortunately. It's actually more known as a sponsorship organization, but the work on the ground in communities is what hooked me since I started working there in '98 when I lived in El Salvador. (and that could be a blog all of its own!)

The project: Youth Empowerment through Arts and Media (or "YETAM" as we like to say. Which sounds like some kind of hybrid creature to me, a cross between a yak and some kind of herd animal from the Lion King). YETAM is funded by Nokia. It's being implemented by Plan's Africa offices in Senegal, Rwanda and Mali together with local partners and communities and youth. Five more African countries will participate in the next 2 years if the funding is approved. The first virtual visit was to Uganda (and it was quite a learning experience -- the videos are difficult to load which really distracts from the experience...), the next 3 were to Togo, Dominican Republic and El Salvador, all done though Plan USA (see the link to the right). Now with this project we're looking at doing more of them and improving on the idea from start to finish.

The challenge: Creating multimedia virtual community profiles in 3 countries in Africa. Making sure the process of media creation is valuable for the participating youth and communities -- as in how does making media build critical skills and awareness? How does it involve and benefit local people? How can it be a sustainable process? And then using that that media in the right ways to engage people in other parts of the world who may not really care about what's happening in Africa. Or who have a skewed view of Africa. How to support a direct conversation between youth in different parts of Africa. And how to bring that conversation also to youth in other parts of the world. And how to do it in places where media is not readily accessible yet is impacting in a multitude of ways. What does social media mean for Africa anyway? I hope we'll find out and something really cool is going to happen in the process.

It's going to be a journey on so many different levels.

Personal. The people and places you meet when traveling and working on innovative projects impact on you in ways you don't comprehend for years to come.

Professional. It's finally a chance to focus on an area I've been doing on the side for a long time. A way to pull together a bunch of stuff that's been floating around. A way to learn and grow in an area I'm totally energized and fascinated by.

Familial. The never-ending dilemma of how to raise 2 children (11 and 16) as a single parent who travels constantly. At least Clare gets to go with me on the Senegal trip (on my dollar of course - which is why Daniel is staying home this time!).

Organizational. Plan is going to really find a way through new media and technology for people to talk directly to each other instead of us being an intermediary. That poses lots of challenges and means things have to change within Plan too. That will be interesting to watch and participate in. How does an organization move into a new way of doing things without alienating those who have been involved for years in the old way? How do we make things work for everyone?